Crisis Management

We provide counsel and help implement risk management whenever a client unexpectedly faces a communications crisis that threatens its image and reputation.  This involves assessment of the crisis, development of a risk management plan, and training key company executives in crisis management communications.

This type of service is needed when individuals and companies become involved in acrimonious labor and business negotiations, investigations, lawsuits and bankruptcies.  Unforeseen problems such as these can suddenly land on an individual or business like a ton of bricks.  When they do, having a clear plan at hand to deal with the problem is not only comforting, but essential.

We advise companies to have a crisis response program or policy in place as a fundamental part of their corporate structure in order to minimize the damaging effect of a crisis, should it arise.  This advance planning involves identifying potential crises and assessing how similar situations have been dealt with successfully in the past.  Quick response to a crisis will limit the potential damage it can cause.  The degree to which a company is prepared to manage such a crisis will directly impact its response time.

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